How does payment & ordering work?
Once you submit a form you will receive a PayPal invoice within 24hrs of your order amount you can pay a partial (deposit) payment off the invoice of €15 to begin the design process. Allow 1-3 days to receive your live proof to make changes, if needed and sign off!.
How do I send my invitations & check my RSVPs?
Once your design is approved and processed you will receive your dashboard where you can check your RSVPs, send & add invitations and edit / share your photo gallery and guestbook. Your invitations can be sent via WhatsApp, SMS Text, Instagram or any text messaging platform. The personalised invitations will each show as a button simply tap compose a message in WhatsApp/SMS to the person your sending it to paste and send.
How do I add the guest names?
On the Gold Package we will auto generate the guest list for you from an excel sheet or any text file once the names are listed vertically. You still have the ability in the dashboard to add and amend invitations yourselves. On the Silver package you can create and add your own personalised invitations one by one manually.
Can i add more than one name on an invitation?
You can add as many names as you wish to one invitation.
Do I need to make a list of phone numbers?
From a GDPR perspective we do not require phone numbers. It is also easier for you to send via our guest list platform rather than compiling numbers manually.
What’s the difference between an invitation and a wedding website?
The only difference is the wedding website option will not have the guest names on the page it will be a generic website / invitation. The wedding website can also be used as a generic invitation.
Can I make changes to my invitation after?
We can make 1-2 sets of changes for you after completion but if the changes are significant there may be a small additional fee.
How long does it stay online for?
From date of completion and going live the invitations will remain online for 4 weeks after the wedding date if you wish to keep them longer we can accommodate for a small fee.
How does the guest photo share work?
Images can be taken directly by you and your guests from any device camera or camera roll, the images will upload to a gallery which only you will have access to, you can remove and download images to your device. Once your happy with the gallery you can share back with all your guests via your guest list page.
Can I use my own design and colouring?
Yes we can accommodate a full bespoke design for you its best for this option to contact us by email outlining your vision!
Can I have an evening invitation also sent to certain guests?
Yes we can alter your existing invitation for an evening or any other worded version, if personalised we can set up those invites to be sent to particular guests.
How does it work when sent by WhatsApp or text message?
Simply tap relevant button on your guest list page, paste to WhatsApp where a brief description of the invitation will appear along with a thumbnail image relevant to your design and send!
Can I send by email?
The invitations can be sent by email however we strongly advice against this option as in our experience spam filters can cause delivery issues as well as the hassle of compiling email addresses. Its also not possible to keep track of what’s been sent. Our text messaging system provides 100% delivery rate with zero issues.
Can I add my own photos to the invitation?
Yes we can add any images for you. Its best that the quality of your image is decent standard keeping the aesthetic of your design looking great. Most phone pics will work well and its best for images to be in a landscape format. Please email the images placing your names and wedding date in the subject bar.
Can i add any question to the online RSVP form?
Yes you can have as many questions as you wish including menu options, dietary requirements, day two responses and any thing else you may need.
Can i add multiple names and plus guest to my invitations?
Yes you can have as many names on one invitation as needed.
Will it work on any device?
The invites are designed to be compatible and responsive on all devices.
Can I make changes to the invitations myself?
All changes are carried out by our design team. Our invitations have been designed and crafted to look and function with fluidity, functionality and ease. With web design alterations made can have a significant negative impact on the ascetics and responsive functioning of your invitation and as a result we leave the editing to our skilled design team who can arrange your content in the best possible composition retaining the quality and ascetics we strive to produce. Please sit back and allow us to do what we do best which will guarantee you the best results for your invitation process.
Is there a support team i can contact if i have any questions or issues?
Yes we have a support team available to resolve any issues or to answer any questions by email and by phone.